Shipping & Delivery

Enjoy complimentary shipping when you spend $100* or more. (For Australia & New Zealand)

Dispatch

+All orders received before 2pm are shipped the same day. 

+Orders received after 2pm will be shipped the next business day.

Some of the products will need extra handling time for product to transit into warehouse for dispatch and it will be stated clearly on the product description page (usually 3-5 days), please add that to the estimate delivery time frame.

We are allowing some product to be back ordered, it will be stated clearly on the product description page if the product need extra delivery time (usually the delivery time frame is 10-14 days to your door), It will be sent seperated from other part of your order. You will be emailed by our customer service team about the status of your order and tracking will be provided once shipped.

We endeavourer to make sure that all product information listed on our website are as accurate as possible. If an item you order is not available or we are unable to fulfill your order you will be notified within 2 business days to arrange an agreeable alternative item or a refund. 

+For the "Classic Corselet Range" which delivery should take around 10-14 days and we do not offer express service for the entile range(item is exchange only)

  

Australian Delivery

How much is delivery within Australia?

+ If you spend over $100, shipping is free!

+ If you spend less then $100, enjoy our discounted shipping rate at $9.50 (Australia only)

+ Express Post (Australia only) at $14.50 (for parcels less than 3kg) and delivery is guaranteed within 1-3 days in CBD. 2-5 days for remote area.

+ Orders under $100 have the shipping rates calculated automatically at checkout. The shipping price is calculated once the address fields have been completed

+ Classic Corselet Range excluded.

 

New Zealand Delivery

How much is delivery to New Zealand?

+ If you spend over $100, shipping is free!

+ If you spend less then $100, enjoy our discounted shipping rate at $9.50 (Est.7-14 days)

+ Express Post for New Zealand at $14.50 (for parcels less than 3kg) and delivery is estimate within 3-5 business days. 

+ Orders under $100 have the shipping rates calculated automatically at checkout. The shipping price is calculated once the address fields have been completed

+ Classic Corselet Range excluded.

 

How much is delivery outside of Australia?

+ Shipping internationally from (1-10 items) at $19.00, and (11-20 items) at $29.00 (10-14 days+)

+ Every International package is tracked and requires your signature upon receipt. Due to the differences in international law, Plus Size Bras cannot predict customs charges, customs charges and taxes are the responsibility of the customer.

 

How do I track my package?

All packages include a tracking. When your order has shipped, you will receive a confirmation email including your tracking number. Please make sure the email address you enter is correct.

If you'd like to follow the progress of your order head to the Australia Post website here.

Enter your tracking number and you can see your parcel in transit.

If your package is verified as lost or damaged in transit by the shipping company(Australia Post), we will work with you to replace the item at a discount to be determined at our discretion. If the tracking information lists the item as delivered correctly, it is the customer's responsibility to care for the package.

 

How long does delivery take?

Domestic order: All domestic order are sent by Australia Postal Service.

Standard: 3-6 working days+ for Metro (Country + 2 to 3 days)

Express 1-3 working days for Metro (Country + 2 to 3 days)

NZ order: All NZ order are sent by Australia Post Registered International Postal Service and express postal, the delivery time frame for regular parcel is around 7-14 days, express is around 3-6 days.

International order: All international order are sent by Australia Post Registered International Postal Service, the delivery time frame is around 8-14 days and if you would like to track your order please contact australia post or your country post for more detail.

 

What Countries do you deliver to?

We deliver to most countries worldwide.

If you'd like to know what countries we ship to, head to the Australia Post website here.

 

Do you delivery to work address or PO Box address?

Yes, we can deliver to work address, p o box address.

 

Will your website logo and name be displayed on the packaging?

No, we will not include or print our logo or name(Plus Size Bras Australia) on the packaging, it will be a plain packaging.

 

Fraud

In order to protect our customers, Plus Size Bras monitors for potential credit card fraud and identity theft. We reserve the right to request additional information to verify the customer's identity. In cases where the order may be fraudulent, the package will not be shipped until the billing information has been successfully verified. Illegal and fraudulent orders are subject to legal action.

 

 

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